- Maui
- By appointment
- Same-day payment
Two minutes to submit. Indicative number back the same business day. No cost, no obligation, no follow-up sales pressure.
Four things, in order. No mystery.
If a redial was found, the photo compares your dial to a known original from the same era. If a service replacement was found, the photo shows the mismatched part alongside the correct reference. If a movement swap was found, the calibre number and the serial-to-movement mismatch are both documented. Nothing is hidden.
Some references are outside what we actively buy: fashion pieces, watches below our threshold, references we do not know the market for. If yours is one of those, we tell you directly, so you can move on without waiting.
If a photo is unclear, or we need to see the movement or the caseback, or the year is ambiguous, we come back with a specific question. Not a form letter, a specific question about your specific watch.
If the number does not work for you, or you change your mind, or you were just checking, that is fine. We do not chase, do not send drip emails, do not add you to a list. The next move is yours to make when you are ready.
A firm offer in a couple of minutes. No obligation.
The more you can give us on the intake, the closer the indicative will be to the firm. None of this is required to submit, but each item makes the number more accurate.
The reference is usually engraved between the lugs, or on the caseback, or listed on the warranty card. If you can only give us the model name (Submariner, Datejust, Nautilus), that also works, and we will confirm the exact reference when we see the photos.
Approximate year, or the serial number if you have the caseback accessible. Both help us pin down which era we are looking at, which can move the number significantly on some references.
Front, back, side profile, and the movement if you can access it. Iphone photos are fine, no need to use a professional camera. Good lighting matters more than resolution. If your watch has an unusual feature (patina, tropical dial, an engraving), a close-up of that helps.
When you got it, whether you have papers or original box, whether it has ever been serviced and where, whether anything has been replaced. If you inherited it and do not know the history, say that. Not knowing is fine, but tell us what you know.
Two numbers, both real. Here is the difference.
The indicative offer is what we come back with within the same business day of your submission. It is based on the photos and details you send, plus current market data (dealer sales, auction results, our network’s inventory). It is a real number, not a range, and we stand behind it as our best estimate. It is subject to change only after we have physically inspected the watch, and only if we find something that was not visible in the photos.
The firm offer is the number after we have
authenticated the watch in Maui. In the majority of cases, the firm matches the indicative exactly. When it does not, we tell you why in writing, with photos of the specific issue that moved the number. Your options at that point are laid out in the parent process page: accept, negotiate, or ship the watch back to you at our cost.
For the full walk-away scenario,
The eight brands we actively buy across every silo and every location. Each links to a dedicated page with model-level guidance and current market context.
If your piece is from a brand not listed above, submit anyway. We buy pieces from other brands opportunistically when the reference is right (F.P. Journe, A. Lange, Grand Seiko GS9F, IWC Portugieser, Panerai, some Breguet).
If we do not, we say so in the same business day, and there is no cost to check.
The honest boundary. Better to be explicit here than to waste your time.
These pieces have market value at retail, but the secondary market is thin and our margins do not work.
Depreciation on smart watches is steep, and used stock does not fit our inventory model.
Below this threshold, our authentication and shipping costs eat too much of the value on both sides.
There are exceptions for particularly desirable references, but as a rule this is the floor.
If we suspect a piece is not genuine based on the photos, we tell you so directly and refer you to the brand for verification.
We do not accuse, we explain what we noticed and why we are unsure. Genuine watches sometimes look off in photos, and we say that too.
We need to confirm the watch is yours to sell. Inherited pieces are fine, we handle those every week. Pieces where the ownership chain is unclear are a hard pass, both for our protection and yours.
Authentication, Answered
Two to three business days for standard references. Four to five for high complications where we bring in an outside specialist. We keep you informed if anything extends beyond that.
On request, yes. Video is retained for at least 90 days. Ask any time and we send the file for your specific watch.
We show you the photos and the specific reasoning. If you still disagree, you have the option to refuse the adjusted offer and have the watch shipped back at our cost. We do not force a haggle, and we do not charge a fee for walking away.
Yes, on request. We arrange a video call for the appraisal step, typically 30 to 45 minutes, covering movement, case, dial, and any findings.
We are honest about it. For unusual pieces, we may bring in an outside specialist we know from the trade, or we may refer you to a specialist better suited to authenticate it. We do not fake expertise on pieces outside our familiarity.
Twenty years in the trade, with brand training on the major references we see. For high complications, we bring in specialists with WOSTEP training or equivalent watchmaking credentials. Specific credentials for the specialist assigned to your piece can be shared on request.
We have the tools for standard casebacks and for the harder ones (screw-down monobloc backs, snap-on backs with fragile seals, older casebacks with corrosion). If a caseback is stuck or a seal will be damaged by opening, we tell you before opening and get your consent.
Occasionally, for existing clients or for higher-value pieces where the seller needs a second opinion before consigning through another party. We charge a flat fee for standalone authentication rather than tying it to a purchase. Contact us for pricing.
